Privacy Policy

Who we are

Our website address is: https://customcaddyworks.com. We build customized golf carts and other classic vehicles to your specifications, as well as offer restoration services, and other merchandise available for sale on this site.

Effective Date: June 1, 2026

1. Information We Collect

We collect information from you when you visit our site, configure custom golf carts, place an order, or subscribe to our newsletter.

  • Personal Data Provided by You: This includes your name, billing address, shipping address, email address, phone number, and account credentials. This information is processed through WooCommerce to fulfill your orders and manage your account.
  • Payment Data: All credit card and payment processing is handled securely by third-party payment gateways (e.g., Square). We do not store your raw credit card details on our servers.
  • Automatically Collected Data: When you browse our site, we automatically receive your computer’s internet protocol (IP) address, browser type, and operating system. We use Google Analytics to monitor user behavior, traffic patterns, and site interactions via cookies.

2. How We Use Your Information

We use the collected information to:

  • Process, customize, manufacture, and ship your custom golf cart orders.
  • Manage your customer account and provide technical or order support.
  • Analyze website performance and optimize the shopping experience via analytics.
  • Send periodic marketing updates, promotional discounts, or newsletter emails (only if you have explicitly opted in).

3. How We Share Your Information

We do not sell your personal data. We only share information with third-party services necessary to run our business, including:

  • E-commerce Platform: WooCommerce (and associated plugins for shipping, tax, or fraud prevention).
  • Analytics Providers: Google Analytics, which helps us understand how visitors interact with our site.
  • Marketing Platforms: Our email marketing service of choice is used to manage our email distribution list and send targeted marketing campaigns.

4. Cookies and Tracking Technologies

Our website uses cookies to keep track of items in your shopping cart, remember your configurations, and gather aggregated analytics data. You can choose to disable cookies through your browser settings; however, doing so may prevent certain e-commerce features (like the cart checkout) from functioning correctly.

5. Your Rights and Opt-Out Options

Depending on your location, you have specific data protection rights (Kapitsaki & Papoutsoglou, 2025):

  • Email Marketing: You can opt out of our marketing emails at any time by clicking the “Unsubscribe” link at the bottom of any email we send.
  • Google Analytics: You can opt out of Google Analytics tracking by installing the official Google Analytics Opt-out Browser Add-on.
  • Data Access and Deletion: You have the right to request a copy of the personal information we hold about you or request that we delete your personal data entirely (excluding data we are legally required to keep for tax and business auditing purposes).

6. Contact Information

If you have any questions about this Privacy Policy or wish to access, correct, or delete your personal information, please contact us at:

Custom Caddy Works, LLC

Email: customcaddyworks5@gmail.com

Mailing Address: Kimball, NE